Web-Based or On-line Video Counseling

Tele-therapy is a term used to describe a form of therapy that is done using technology; such as texting, phone sessions, or on-line web-based counseling. Web-based therapy, also known as ‘video-counseling’ is an effective service that is offered to people who have difficulty leaving their homes due to physical limitations or mental health issues for example, or for people who are traveling and are frequently out of town. On-line sessions offer increased flexibility from the comfort of your home, hotel or office, and are particularly convenient for busy professionals with limited ability to leave their office during the day. Video sessions are conducted using HIPAA compliant software to ensure privacy and confidentiality at all times.

Typically, video/on-line sessions are offered to people who have already started sessions in person, but they can also be used exclusively from the beginning of treatment by request. Video sessions are not appropriate for everyone. For this reason, a thorough phone screening process or in-person meeting (if possible) is conducted first to ensure that it is appropriate for your particular situation or issue. To find out more, reach out to me here and schedule a consultation.  

*Please note: although Counseling Works NYC currently accepts Blue Cross/Blue Shield insurance, we are unable to bill insurance directly for this service at this time. However, you will be provided with paperwork needed to be reimbursed by your insurance company if you have out-of-network benefits.


Reasons to Use Web-based Therapy:

  • Convenience: This is probably the most obvious reason. On-line therapy is extremely convenient as it can be done from literally any location and in most time zones as long as there is a reliable internet connection available and a private location for both parties. There is no extra travel time, and it eliminates the need for office visits. 
  • Comfort: Similar to convenience, Web-based therapy provides an added level of comfort as it can be done from the comfort of your own home, office, or hotel if traveling. This is especially helpful for people who have difficulty leaving their homes, have hectic schedules, or are frequently traveling. It is also particularly appealing to young adults or others who use technology often. 
  • Provides Access to Services: It is especially beneficial for those who have limited ability or difficulty leaving their homes due to physical disability or due to social anxiety or agoraphobia. It opens up access for people who would not otherwise be able to travel to a therapist's office once per week.
  • Cost Effective: Web based therapy is often less expensive than traditional face-to-face therapy, and it eliminates travel costs. However, it is often difficult to get reimbursed by insurance companies for video-based therapy. For this reason, Counseling Works NYC does not accept insurance for payment of this service.